Question 1

How do I log in to my membership account?

Accepted Answer

To log in to your membership account, visit the Black Women NJ website and click on the 'Login' button at the top right corner of the page. Enter your username and password to access your account.

Question 2

Why can't I access certain areas of the website?

Accepted Answer

Access to some areas may be restricted based on your membership level. Ensure you have the appropriate membership to access these sections.

Question 3

Where can I find my groups and posts as a member?

Accepted Answer

As a member, you can access your groups and posts by logging in to your account. Once logged in, navigate to the 'My Groups' and 'My Posts' sections to view and interact with your groups and posts.

Question 4

Why is it asking me to login when I try to join a group?

Accepted Answer

If you are prompted to log in when attempting to join a group, you either have to login to your account or it mat be a group that you do not have access to based on your membership tier. Logging in helps verify your identity and ensures that you have the necessary permissions to join the group.

Question 5

How do I submit my business to the directory?

Accepted Answer

To submit your business to directory, you'll need to purchase a Directory Listing Plan. Once you make your payment, you'll have access to the Directory Listing tab located at the top of your profile where you can submit submit, edit, and view your listing.

Tribe Leaders have immediate access to the Directory Listing as included in the membership.

Question 6

What is the refund policy for events?

Accepted Answer

All events are non-refundable but tickets can be transferred to another member using our Ticket Transfer Form located under the events link.

Question 7

How can I post to the Community Resources Forums?

Accepted Answer

You can add to our resource forums anytime, just make sure you are logged in beforehand. If you are not a BWNJ member (Friend, Tribe Sister, or Tribe Leader), you will only be able to view posts in the forum.

Question 8

How do I update my profile information?

Accepted Answer

Log into your account, go to your profile, and click "Edit Profile" to update your information.

Question 9

How can I make my profile private?

Accepted Answer

From your My Account page, you can control whether your profile is private or public. You can find this setting under Profile Visibility.

Frequently Asked Questions